Prohibited items

We cannot buy or ship the following. Some countries restrict more items — please check your own country’s import rules before requesting.

• Weapons, replica guns, ammunition, swords and knives with blades, and their parts
• Explosives, fireworks, flammable liquids or gases, aerosols, perfume, nail polish
• Lithium batteries shipped on their own, and devices with batteries that cannot ship by air
• Drugs, medicines, supplements, and anything containing narcotics or controlled substances
• Alcohol and tobacco, including e-cigarettes and liquids
• Fresh food, plants, seeds, soil, animals and animal products (including ivory, tortoiseshell and other CITES-listed materials)
• Counterfeit or pirated goods, and items infringing copyright or trademarks
• Cash, gift cards, tickets, securities, precious metals in bullion form
• Adult content illegal in the destination country
• Items requiring an export license from Japan, such as certain electronics and dual-use goods
• Personal data, accounts, or digital goods

We may cancel and refund any request we judge risky to buy or ship.